Level 2 Award
in Skilled Helping & Counselling Skills

Aims of the Course

This Level 2 Award aims to:

  • enhance and improve verbal communication skills, especially empathy, the ability to listen and respect silence
  • enhance and improve written communication skills
  • provide a basic understanding of what counselling is about and be able to compare and contrast counselling with other forms of helping activities
  • develop an understanding of what counselling training entails and assist learners to make a more informed choice as to whether or not s/he is suited to undertake vocational counselling training as opposed to other types of training
  • introduce learners to experiential learning processes that will include a high element of personal growth work, developing further self-confidence and self-esteem
  • prepare learners to progress onto appropriate further qualifications

Target Group

This course is designed as a basic generic introduction to counselling for those who have had no previous experience of, or training in, the field of counselling. Its versatility appeals to a wide range of potential learners including those who are considering embarking on formal counselling training as an intended career change. The course allows learners to make a more informed choice as to whether or not to embark on a demanding vocational training towards a possible career in counselling or an allied career, e.g. welfare advice work, where counselling skills would be useful. It is also intended for those who wish to improve their listening and communication skills. It is appropriate for those who are:

  • returning to study
  • seeking a career change
  • undertaking voluntary work
  • enhancing career prospects through extra qualifications
  • thinking of training as a professional counsellor
  • seeking development of enhanced social skills

Prospective learners should be made aware that they will not be qualified to practice as counsellors on completion of this course, or even claim to be competent in the use of counselling skills.

Progression Opportunities

Successful completion of this Level 2 Award, or an equivalent, will be a pre-requisite for entry into the Level 3 Certificate in Counselling Skills programme.

However, for those who do not intend to continue their studies further in the field of counselling, the course can be a valuable introduction to communication skills transferable into a range of career and educational opportunities.

Course Dates & Times

This is a 12-week course, in a choice of two group times, with a break for half term as per local schools.

Next intake start dates:


Tuesday 20th April, 5.30pm-8.30pm followed by:
Apr 27th. May 4th/11th/18th/25th. June 8th/15th/22nd/29th. July 6th/13th


Wednesday 21st April, 9.30am-12.30pm followed by:
Apr 28th. May 5th/12th/19th/26th. June 9th/16th/23rd/30th. July 7th/14th


Tuesday 14th September, 5.30pm-8.30pm followed by:
Sep 21st/28th. Oct 5th/12th/19th. Nov 2nd/9th/16th/23rd/30th. Dec 7th


Wednesday 15th September, 9.30am-12.30pm followed by:
Sep 22nd/29th. Oct 6th/13th/20th. Nov 3rd/10th/17th/24th. Dec 1st/8th

We will run one or both groups according to demand.

How to Apply

To receive an application form please click the ‘Apply for this course’ button below and we will contact you with a full application form, interview details and directions.


£390 for the 12 week course
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This L2 course is accredited by the ABC Awards Quality Licence Scheme.
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At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that CCT has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by CCT to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales